ATM Skimmers Found In Marshfield November 30, 2016
On November 18, a skimming device was attached to our Marshfield North Central Office ATM in the early morning hours. It was removed 12 hours later after our staff had left for the day. We have been able to determine this timeframe because of our surveillance cameras directed at the ATM and drive up lanes. Any information we have been able to gather from our systems has been shared with authorities. This investigation remains ongoing by law enforcement.
During this timeframe a number of ATM transactions were conducted by customers. All of those customers impacted have been personally contacted by our deposit operations team. All appropriate steps have been taken to protect our customers from fraud losses.
We are encouraging all customers during this busy holiday shopping and travel season to be vigilant when using their debit cards. Please be aware of your surroundings at ATMs and self-pay equipment such as gas stations. If something looks like it doesn’t belong on the equipment, please notify the bank or business immediately.
In addition to being aware of the potential for skimming devices, please monitor your accounts for any potentially fraudulent activity. Online banking, mobile banking and the use of account alerts are options to help consumers to track activity and notice discrepancies early.
It is very unfortunate that attempts of fraud and theft like this are moving into Central Wisconsin and impacting community members here. By working together to protect each other we can all make this a safe place to conduct our business.