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Forward Bank

Contact Us

At Forward, we take pride in helping you navigate your banking, investments, and insurance needs. Our experts are standing by to answer your questions on any number of topics.

A quick note from you. A quick response from us.

Just take a minute or two to fill out this form and someone will be back in touch within 2 business days.


Important for your Security

Please note time-sensitive requests or private information should NOT be sent through our Contact Us form. For your protection, Forward Bank will not provide confidential information such as your account numbers, online banking credentials, credit card numbers via this format.

Should you require assistance with any of these inquiries please call us at 1-800-671-0942.

Forward Bank

  • Colby: 715-223-3998
  • Greenwood: 715-267-7221
  • Marshfield: 715-387-1122
  • Medford: 715-785-5300
  • Park Falls: 715-762-2411
  • Park Falls South: 715-762-8311
  • Phillips: 715-339-3223
  • Stanley: 715-644-2566
  • Thorp: 715-669-5341
  • Withee: 715-229-2188
  • Toll-Free: 1-800-671-0942

Forward Insurance

  • Athens: 715-257-7707
  • Marshfield: 715-389-6370
  • Park Falls: 715-762-2497
  • Phillips: 715-339-6511
  • Stanley: 715-644-5551
  • Thorp: 715-669-5528
  • Withee: 715-229-2641

Forward Investment Services

  • Marshfield: 715-389-6360

Available by appointment at all Forward Bank locations

Lost Debit Card

If you've lost your debit card, please call 1-800-528-2273 to report it.

Lost Credit Card

For questions about your credit card account or to report a Lost or Stolen Card. 24 Hour Cardmember Service: 800-558-3424

Customer Support Hours

  • Monday – Thursday: 8:30am – 4:30pm
  • Friday: 8:30am – 5:00pm
  • Saturday: 8:30am – 12:00pm