Mobile Privacy Notice

At Forward Bank, your trust is our priority. We collect and use information in ways that support your banking experience while protecting your privacy.

REV. 8/2025

Data We Collect

  • Financial information (account numbers, transactions) – to process payments, transfers, deposits.
  • Identifiers (username, device ID) – to secure login and prevent fraud.
  • Location data (if enabled) – to help you find nearby branches and ATMs.
  • Camera & photos (if enabled) – to support mobile check deposit.
  • Diagnostics & usage data – to improve app stability and security.

How We Use Your Data

  • To deliver essential banking services you request.
  • To protect against fraud and unauthorized use.
  • To maintain and improve app performance.
  • We do not sell your personal information or use it for marketing unrelated to your accounts.

Your Choices

  • You control permissions such as location and camera in your device settings.
  • You may request that we delete app-related data where applicable.
  • You can access our full at any time.

Security

  • All data is encrypted in transit.
  • We apply multiple safeguards to protect your accounts and personal information.

Forward Bank • 1001 N Central Ave, Marshfield WI 54449 • www.forward.bank • 1-800-671-0942

Insurance and Investment products are *Not FDIC Insured *No Bank Guarantee *May Lose Value *Not Insured by Any Federal Government Agency *Not a Deposit