Contact Us

Visit Us

Stop in by one of our 8 convenient locations.


Call Us

  • Colby: 715-223-3998
  • Greenwood: 715-267-7221
  • Marshfield (Central or 6th): 715-387-1122
  • Medford: 715-785-5300
  • Stanley: 715-644-2566
  • Thorp: 715-669-5341
  • Withee: 715-229-2188
  • Toll Free: 1-800-671-0942

If you have a question regarding your banking at Forward Financial Bank, our customer support center can help. Just call our toll free number and we will answer your answers or find the person who can help. 


Lost Debit Card

If you’ve lost your debit card, please call 1-800-671-0942 to report it.


Customer Support Hours

  • Monday – Friday: 8:30am – 4:30pm
  • Saturday: 8:30am – 12:00pm


Email Us



Email us at or complete the form below:

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E-mail is not necessarily secure against interception. If your communication is very sensitive, or includes personal information such as your account numbers, credit card number or social security number, you may want to call us, send it through the U.S. Post Office, or use our Secure Contact Us Form.

View Holiday Hours 

Wondering whether we're open on a certain holiday? Check here for the days our branches our open to serve you.

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