Contact Us

Visit Us

Stop in by one of our 10 convenient locations.


Call Us

  • Colby: 715-223-3998
  • Greenwood: 715-267-7221
  • Marshfield: 715-387-1122
  • Medford: 715-785-5300
  • Park Falls: 715-762-2411
  • Park Falls – South: 715-762-8311
  • Phillips: 715-339-3223
  • Stanley: 715-644-2566
  • Thorp: 715-669-5341
  • Withee: 715-229-2188
  • Toll Free: 1-800-671-0942

If you have a question regarding your banking at Forward Bank, our customer support center can help. Just call our toll free number and we will answer your answers or find the person who can help. 


Lost Debit Card

If you’ve lost your debit card, please call 1-800-528-2273 to report it.


Customer Support Hours

  • Monday – Thursday: 8:30am – 4:30pm
  • Friday – 8:30am – 5:00pm
  • Saturday: 8:30am – 12:00pm


Email Us



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E-mail is not necessarily secure against interception. If your communication is very sensitive, or includes personal information such as your account numbers, credit card number or social security number, you may want to call us or send it through the U.S. Post Office.

View Holiday Hours 

Wondering whether we're open on a certain holiday? Check here for the days our branches our open to serve you.

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